Find answers to some of the most common plumbing questions we get…
Common signs of a leak include unusually high water bills, damp spots on walls or ceilings, musty odors, and low water pressure. If you suspect a leak, our expert plumbers can perform a thorough inspection and use advanced leak detection tools to identify and fix the issue.
Several factors can cause slow water heating, including sediment buildup in the tank, faulty heating elements, or an undersized unit. Our team can inspect your water heater, flush the system, or recommend an upgrade if necessary to ensure efficient performance.
Frequent clogs can be caused by grease buildup, foreign objects, or even tree roots invading your sewer lines. We provide professional drain cleaning services using high-powered tools like hydro-jetting to clear blockages and prevent future issues.
To prevent frozen pipes, keep your home heated, let faucets drip slightly during extreme cold, and insulate exposed pipes. If your pipes do freeze, turn off the main water supply and call us immediately to prevent bursting and water damage.
We recommend an annual plumbing inspection to catch potential issues early and keep your system in top shape. Regular maintenance can help prevent major breakdowns, improve efficiency, and extend the lifespan of your plumbing fixtures.
Low water pressure can result from clogged pipes, leaks, faulty pressure regulators, or municipal supply issues. Our plumbers can diagnose the problem and restore proper water flow.
A continuously running toilet is often caused by a faulty flapper, a worn-out fill valve, or an issue with the float. This can waste a lot of water, so it’s best to have it inspected and repaired promptly.
Slow drains, frequent backups, foul odors, and soggy patches in your yard can indicate a damaged sewer line. We offer video inspections and professional repairs to resolve sewer issues effectively.
Yes! We specialize in installing energy-efficient tankless water heaters, which provide endless hot water while reducing energy costs. Contact us to see if a tankless unit is right for your home.
Try resetting it using the reset button on the bottom. If that doesn’t work, avoid putting in more waste and call us to safely repair or replace your disposal.
Bad odors can be caused by food buildup, sewer gas leaks, or dry P-traps in unused drains. Running water through unused drains and professional drain cleaning can help eliminate the smell.
If you notice bad taste, discoloration, or strong odors in your water, you may benefit from a whole-home water filtration system. We install high-quality filtration systems to improve your water quality.
If your sump pump runs continuously, makes unusual noises, or fails to activate during heavy rain, it may be malfunctioning. Regular maintenance and timely replacement can prevent basement flooding.
Yes! Turning off your main water supply can prevent leaks or major flooding while you’re away. If you’re concerned about frozen pipes, keep the heat on at a low setting to prevent freezing.
Yes! We provide 24/7 emergency plumbing services for urgent issues like burst pipes, sewage backups, and major leaks. Call us immediately for fast, professional assistance.
Yes, at Stars and Pipes Plumbing Atlanta, we partner with Wisetack to offer flexible financing options for plumbing repairs and installations, including new equipment like water heaters. Contact us at (770) 398-7827 to discuss your needs, and we’ll help you determine if financing is the best option for you.
Yes! As a veteran-owned business, Stars and Pipes Plumbing Atlanta proudly offers a $50 discount to veterans and active-duty military personnel. We also extend that same discount on plumbing services to teachers, first responders, and seniors in our community. Additionally, we waive the service call fee ($49) for customers in Lilburn. Normally, our service call fee is $49, but if you approve work on the same day, we won’t charge the fee. If you’re just requesting a quote, we’ll apply the $49 fee, but if you choose to move forward with the work within 30 days, we’ll subtract the service call fee from the final estimate.