Main Water Line Replacement in Lilburn, GA

In Gwinnett County the homeowner owns and maintains the service line from the meter to the house; the county owns the meter and the public main in the street. So a leak on the buried run up to your home is yours to repair, while a problem at the meter or in the main is the county's. We verify which side the leak is on before recommending anything.

The classic signs are an unexplained jump in your water bill, a soggy or greener strip of lawn on a dry stretch, low pressure across the whole house, or the sound of running water with every fixture off. A quick way to check: note your meter reading, use no water for an hour, and read it again - if it moved, water is escaping somewhere on your line.

Yes, where the run allows it. Pipe-bursting and directional boring let us pull a new line through the ground with just two small access points instead of trenching the whole yard - which spares your driveway, walkways, mature trees, and lawn. Some runs (tight bends, certain obstructions, or badly collapsed lines) still need an open trench, and we'll tell you honestly which your property needs after we assess it.

Usually copper (Type L), PEX service tubing, or HDPE poly pipe, depending on soil, run length, and method. All three far outlast the galvanized steel and gray polybutylene we're typically replacing - galvanized corrodes and chokes your pressure, and polybutylene was discontinued after a landmark class-action settlement and is no longer code-approved. We match the material to your property and connect it with proper transition fittings.

Most residential service-line replacements are a one-day job. A trenchless pull on a clear run can be done in several hours; a longer open-trench replacement, a deep line, or heavy restoration can push into a second day. You'll have an honest timeline and a flat price before we start digging.

Yes - a service-line replacement is permitted work in Gwinnett County and the surrounding cities, and it's inspected before the trench is backfilled. We pull the permit, call 811 to locate other utilities before we dig, and coordinate the inspection so the job stays code-compliant and your line is properly documented.

A lot of Gwinnett County homes built before the mid-1990s were plumbed with galvanized steel or gray polybutylene service lines. Galvanized rusts from the inside until pressure drops and the water discolors; polybutylene grows brittle and splits at its fittings. Both are common reasons an older home's buried line finally gives out and needs full replacement rather than another patch.

Not with a trenchless replacement - those need only a small pit at each end, so the lawn between stays untouched. Even on an open-trench job we keep the excavation as narrow as the line allows, protect what we can, and backfill and grade the yard back when we're done. We walk the path with you first so there are no surprises.