Licensed · Veteran-Owned · Master Plumber MP211014

Fast Water Heater Repair in Lilburn, GA

No hot water, a leaking tank, or water that never gets past lukewarm - a failing water heater stops a household cold. Stars and Pipes Plumbing Atlanta repairs gas, electric, and tankless units across Gwinnett County, same-day, with upfront flat-rate pricing. Veteran-owned, master-licensed (MP211014).

Call 770-398-STAR
Rheem gas water heater with copper connections and flue venting serviced by Stars and Pipes Plumbing Atlanta in a Lilburn, GA home

Water heater problems we fix

  • No hot water at all

    A failed heating element or thermostat on electric units, or a bad thermocouple, pilot, or gas control valve on gas units.

  • Runs out of hot water fast

    Sediment buildup, a failing lower element, a broken dip tube, or an undersized tank for your household.

  • Leaking from the bottom of the tank

    Often a corroded tank (replacement) - but sometimes just a leaking drain valve or supply connection we can repair.

  • Rumbling, popping, or banging noise

    Hardened sediment on the tank floor overheating. We flush the tank and check for damage.

  • Rusty, cloudy, or rotten-egg smelling hot water

    A spent anode rod or a corroding tank. Caught early, a new anode rod can add years of life.

  • Pilot light won't stay lit

    A failing thermocouple, a dirty pilot assembly, or a faulty gas valve.

  • Water too hot or temperature swings

    A faulty thermostat or, on tankless units, a flow sensor or scale buildup.

  • Leaking T&P (pressure-relief) valve

    Excess pressure or thermal expansion - usually fixed with a new valve and a thermal expansion tank.

Rated 5.0 by Local Homeowners

What our customers say

Repair or replace?

Repair usually makes sense on a newer unit with one failed part. Replacement wins once the tank itself is corroding or the unit is near the end of its life.

Repair usually makes sense when…

  • Unit is under about 8–10 years old
  • The leak is from a valve or fitting, not the tank itself
  • A single component failed (element, thermostat, thermocouple, or anode rod)
  • Repair cost is well below the price of a new unit

Lean toward replacement when…

  • Tank is 10+ years old
  • The tank is leaking or rusted through
  • It has needed repeated repairs in a short span
  • You have rusty hot water at every fixture

What to expect

  1. Same-day diagnostic with a clear, upfront flat price before any work begins
  2. We test the elements and thermostats, or the gas valve, thermocouple, and T&P valve
  3. Courtesy water-pressure check - high pressure quietly shortens water heater life
  4. An honest repair-or-replace recommendation, never an upsell

What it costs: Most repairs cost a fraction of a new unit. You get an upfront, flat price before we start - no hourly surprises and no parts-markup games.

Call 770-398-STAR

Brands & parts we service

Brands

  • Rheem
  • A. O. Smith
  • Bradford White
  • Rinnai
  • Navien
  • Bosch
  • State

Common parts we replace

  • heating elements
  • thermostats
  • thermocouples
  • gas control valves
  • anode rods
  • dip tubes
  • T&P relief valves
  • thermal expansion tanks

Frequently asked questions

How long does a water heater last?

A standard tank water heater typically lasts 10–15 years; a well-maintained tankless unit can run 20 years or more. Annual flushing and a fresh anode rod every few years meaningfully extend a tank's life.

Why does my water heater take so long to heat up?

Slow heating, or a long wait for hot water to come back between showers, usually means sediment has built up on the tank floor and is insulating the burner, or a lower heating element is failing on an electric unit - both force the heater to work harder to warm the same water. A broken dip tube or a tank that's simply undersized for your household causes the same complaint. We flush the tank, test the elements or burner, and make sure the unit is sized to your real demand.

Is it worth repairing an older water heater?

If the unit is under about 10 years old and the tank itself is sound, a repair is usually the smart call. Once the tank is leaking, rusted, or has needed repeated fixes, replacement is the better long-term value - we'll tell you honestly which side you're on.

Why is my water heater leaking from the bottom?

It's either a repairable part - a loose drain valve, a faulty T&P valve, or a supply connection - or the tank itself has corroded through, which calls for replacement. We pinpoint the source before recommending anything.

Do you repair tankless water heaters?

Yes. We service Rinnai, Navien, Rheem, Bosch, and other tankless brands - descaling, flow-sensor and igniter repairs, error-code diagnostics, and annual maintenance to keep the warranty intact.

Can you come out the same day for no hot water?

We prioritize no-hot-water and active-leak calls and dispatch same-day whenever our schedule allows. Call 770-398-STAR and we'll give you the soonest available window.

Do I need a permit to repair or replace a water heater in Georgia?

A simple repair (element, thermostat, valve) generally does not require a permit. A full water heater replacement usually does, and we pull the proper permit and install to Georgia code so your system stays insurable.

How much does water heater repair cost?

It depends on the failed part, but most repairs are a fraction of a new unit. You always get an upfront, flat price before we begin - no hourly meter and no surprise markups.

Why does my water heater make a rumbling or popping noise?

That's hardened sediment on the bottom of the tank overheating and bubbling. Flushing the tank usually quiets it; if the buildup has already damaged the tank, we'll show you and lay out the options.

Water heater repair across Gwinnett County

No-hot-water calls come from every corner of our coverage - postwar bungalows around Decatur and Tucker running original-era tanks, pre-war estates and condo stacks in Buckhead, slab-built ranches in Snellville and Lawrenceville, and newer two-stories toward Suwanee and Buford where a failed thermocouple or element is the culprit rather than the tank. We diagnose before quoting repair versus replacement, wherever you are across the Gwinnett County and Metro Atlanta homes we cover.

A water heater never fails in isolation: the sediment that settles out and shortens tank life drives plenty of the other plumbing repairs we handle, and on a gas unit the fuel side is its own trade - if the fault is the gas valve or an undersized supply, that’s gas work rather than a heater swap - propane included, out on the larger Cumming lots.

Where we work

Cities we serve across Metro Atlanta

  • Lawrenceville
  • Lilburn
  • Tucker
  • Snellville
  • Dunwoody
  • Doraville
  • Johns Creek
  • Suwanee
  • Norcross
  • Buford
  • Loganville
  • Duluth
  • Grayson
  • Decatur
  • Stone Mountain
  • Cumming
  • Buckhead
  • Peachtree Corners
  • Sandy Springs
  • Alpharetta
  • Roswell
  • Marietta
  • Brookhaven

Need water heater repair today?

Talk to a licensed plumber now - upfront pricing, no surprises.

Call 770-398-STAR