Our Plumbing Services

We handle residential plumbing end to end: 24/7 emergencies and burst pipes, drain cleaning and sewer line repair, water heater repair and replacement (tank and tankless), leak and slab-leak detection, whole-home repiping and water service lines, and every fixture - toilets, faucets, sinks, showers, disposals, and sump pumps. Each service has its own page above with what's included and how we price it.

Yes. Owner Sean Nelson holds Georgia Master Plumber License MP211014, and Stars and Pipes Plumbing Atlanta LLC carries full commercial general liability insurance on every job. In Georgia, real plumbing work is licensed work - not something to hand to an unlicensed handyman - and we can provide proof of license and insurance before we start.

We quote a flat price for the job before any work begins, so you approve the number up front instead of watching an hourly meter run. If a diagnosis changes the scope - say a camera shows a clog is really a broken line - we stop, show you what we found, and re-quote before continuing.

Yes. Work like water heater replacements, repiping, sewer or water-line work, and new fixtures on new lines is generally permitted and inspected in Gwinnett County and the surrounding jurisdictions. As a licensed contractor we pull the permit and coordinate the inspection so your plumbing stays code-compliant and insurable - many homeowners are surprised that even a water-heater swap can require one.

Yes - we dispatch 24/7, and active leaks, burst pipes, and sewage backups are moved to the front of the line. We're based in Lilburn in central Gwinnett County, so response times across Gwinnett, DeKalb, and North Fulton are usually short; exact timing depends on current call volume and traffic. If you're mid-emergency, shut off the main water valve and call us.

It comes down to build era. Mid-century homes often have galvanized steel supply lines that corrode and choke water pressure; homes built from the late 1970s into the mid-1990s frequently have polybutylene, which was discontinued after a landmark class-action settlement and is no longer code-approved. Add Metro Atlanta's dense, slow-draining red-clay soil and the settling trench backfill that goes with it, both of which stress buried sewer laterals, and repiping and sewer work become common here. We diagnose what you actually have before recommending anything.

We serve Gwinnett County and the wider Metro Atlanta ring from our Lilburn base - including DeKalb, North Fulton, Forsyth, Cobb, and Walton communities. See the service-area page for the full list of cities, or call and we can confirm coverage and a response window for your address.